I will work with your products the same way I have for the past 10 years -- beginning from the installation and working forward. I will provide you with suggestions regarding the look and feel of your product, how it works, and how it might work even better.

I will also offer tips on registration options and incentives, as well as advice on Website design, and many other aspects of your overall business operation.

So What exactly will I be looking at?

Exclusive features: This criterion is determined by the features and functions of your application. If your application has more features than standard application, this can work to your advantage. An application that offers the user the ability to accomplish more than one task such as creating a Web site and also functions as a Web server is just one example.

Help and customer support: Help is a very important aspect of the users experience with your application. If the user cannot figure out how to use it or know where to go to get help, the likelihood of the user buying your product is very slim. Some things that we look at are readme files, tutorials, and extensive help embedded within the interface. It is also good practice to offer customer support if the user cannot access online help. Providing contact information such as phone and e-mail support will help you to keep your customers happy. I will also test your support out (anonymously) to see how well the response is.

Configuration: We look at this area to see how customizable your application is in terms of functionality in allowing the user to add or remove options they need to use most.

Functionality: We consider the overall features of your application in terms of functionality and ease of use.

Value: This is an item that is considered very crucial to the sales of your application. We take into consideration the cost and overall function of your application compared to other applications of its nature.

Interface: A smooth and well designed interface can help your users use your application more efficiently; therefore we take into consideration the usability of the tools and customization options within the application.

Website: Your Web site is a reflection of your company and the quality of your application you have in distribution. Keeping business-like image with your site will let your customers know that you are providing the best services possible. Many times users will visit your site for more information about the application or to contact you regarding issues with the application. Keeping a contact us page will all information is beneficial to your company and sales.

How long does the process take?